Job Title: General Insurance Subject Matter Expert (SME)
Job Purpose:
The General Insurance SME will work closely with product teams, Sales/Pre-Sales, and clients to offer expert insights into general insurance products and processes. Will showcase the solution's capabilities to clients, ensuring their satisfaction with the system's features
Skills and Qualifications:
Experience:
15+ years of experience in the general insurance industry, with knowledge of various lines of business such as Motor, Travel, health, Fire/ Property, Casualty, Marine, liability, engineering, miscellaneous insurance etc.
Proven experience in working with or supporting general insurance systems or solutions.
IT Knowledge:
Familiarity with general insurance software, policy administration systems, claims management solutions, and insurance workflows.
Understanding of system integration and architecture as it pertains to insurance operations.
Analytical and Problem-Solving Skills:
Ability to analyze complex business requirements and propose technical solutions that meet industry standards.
Strong problem-solving skills to identify and address challenges in insurance workflows and processes.
Communication Skills:
Excellent communication and interpersonal skills to liaise between IT teams and non-technical stakeholders, including clients.
Ability to explain technical concepts in a way that non-technical professionals can understand.
Documentation Skills : Work with Pre-Sales, Sales and Product team to prepare the RFI/RFP/Proposal preparation and presentation preparation for the proposal.
Regulatory Knowledge:
In-depth knowledge of general insurance regulations, including licensing, solvency, claims management, and anti-fraud measures.
Educational Background:
Bachelor's/ master’s degree in insurance, Business, Finance, Information Technology, or a related field.
Insurance certifications are a plus.
Justification:
Candidate should possess good communication skills, general insurance product & functional knowledge and also to understand the technical details of the products and solutions