Key Requirements:

Proven experience as a Scrum Master with 3 to 5 years working in Agile environments.

Strong knowledge and hands-on experience with Jira for backlog management, sprint planning, and tracking.

Excellent facilitation and communication skills to guide Agile teams.

Certified Scrum Master (CSM) certification is an added advantage.

Ability to remove impediments and foster a culture of continuous improvement.

Experience working with cross-functional teams and multiple stakeholders.

Responsibilities:

Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective).

Collaborate with Product Owners and development teams to ensure smooth delivery.

Track and report team performance metrics.

Coach teams on Agile best practices and principles.

Help identify and resolve blockers to progress.

Technology stack:

* Node.js / Python

* ⁠AWS / GCP familiarity

* ⁠pgSQL / MongoDB

Years of Experience - 3-5

 Should have experience working on 

* Servers / APIs

* ⁠Working with databases

* ⁠Understand RESTful design principles

Core Competencies:

• Insurance Domain Expertise (Life, Health, General)
• RFP/RFI Management & Proposal Writing
• Business Requirements Analysis
• Go-to-Market Strategy Support
• Stakeholder Engagement & Management Presentations
• Cloud & SaaS-Based Insurance Platforms
• Competitive Positioning & Market Intelligence
• Agile Methodology & Collaboration with Product Teams
  Product Demonstrations & Solution Consulting

Key Responsibilities:

• Lead pre-sales engagements for core insurance and digital platform products, articulating value propositions tailored to client pain points and business goals.
• Partner with sales and product teams to craft compelling solution narratives through customized demos, proof of concepts (PoCs), and presentations.
• Collaborate with clients to understand their legacy systems, operational challenges, and digital transformation objectives.
• Respond to RFPs/RFIs with detailed, client-centric solutions that align with the technical and functional landscape.
• Provide feedback to the product management team based on market and customer insights to help shape roadmap and innovation priorities.

•    Data Management:
o    Create, update, and maintain Excel spreadsheets for various projects.
o    Perform data entry, analysis, and formatting in Excel.
o    Utilize formulas, pivot tables, charts, and conditional formatting for reporting.
•    Document Preparation:
o    Draft, format, and edit professional documents in Word.
o    Design templates, tables, and layouts for various reports or presentations.
o    Ensure consistency and accuracy in document content and formatting.
•    Administrative Support:
o    Maintain records, schedules, and other operational documentation.
o    Collaborate with team members to gather required information for reports.
o    Organize and store files for easy access and retrieval.
•    Reporting and Communication:
o    Assist in generating reports and summaries for team meetings.
o    Ensure timely delivery of completed work to internal or external stakeholders.
•    Process Improvement:
o    Identify opportunities to improve efficiency in data handling and documentation processes.
o    Implement automation or best practices using Excel and Word features.
•    Technical Skills:
o    Proficiency in Microsoft Excel (formulas, pivot tables, charts, conditional formatting).
o    Strong command of Microsoft Word (document formatting, templates, styles).
o    Basic knowledge of Microsoft Office Suite tools like PowerPoint and Outlook is a plus.

Added Advantage 

• Basic understanding of insurance products and workflows
• Familiarity with common insurance terminology and processes.

Soft Skills:

• Excellent attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
   

We are seeking a detail-oriented and proactive L1 Monitoring Specialist with a strong understanding of databases and middleware technologies to join our Operations Control Center (OCC) support team. The successful candidate will be responsible for monitoring and maintaining the health of various applications, databases, and middleware systems to ensure optimal performance and minimal downtime. As a part of the L1 Support team, you will be the first point of contact for incident detection, troubleshooting, and resolution within the defined SLAs.

Key Responsibilities:

Monitoring & Incident Management:

Monitor real-time alerts and notifications from the monitoring systems related to databases, middleware, and applications.

Perform initial triage of incidents, categorize, and escalate to the appropriate teams as required.

Ensure that issues are logged, tracked, and resolved within the defined service level agreements (SLAs).

Respond to system alarms and performance issues, ensuring the system operates smoothly.

Coordinate with cross-functional teams to resolve system outages and incidents.

Documentation & Reporting:

Document incident details, resolutions, and root cause analysis for future reference.

Maintain accurate records of monitored systems, processes, and troubleshooting steps.

Prepare and present daily, weekly, or monthly performance and incident reports.

Collaboration & Escalation:

Collaborate with L2/L3 support teams for complex troubleshooting and issue resolution.

Maintain effective communication with both internal stakeholders and external vendors, ensuring timely updates on incident resolution.

Preventive Measures:

Participate in post-incident reviews and assist in identifying patterns or recurring issues.

Suggest and implement improvements to monitoring processes or procedures to prevent future incidents.

Qualifications:

Education & Experience:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

1-3 years of experience in IT support, monitoring, or application support.

Technical Skills:

Basic understanding of IT infrastructure, networks, and cloud platforms.

Hands-on experience with monitoring tools (e.g., Nagios, SolarWinds, Zabbix, or others).

Experience with incident management and ticketing systems (e.g., ServiceNow, JIRA, Remedy).

Soft Skills:

Strong problem-solving and analytical skills.

Excellent communication and interpersonal skills.

Ability to prioritize and manage time effectively in a fast-paced environment.

Ability to work under pressure and meet tight deadlines.

Attention to detail and ability to follow processes and procedures.

Preferred:

Experience with cloud technologies (AWS, Azure, etc.).

Certification in relevant IT fields (e.g., ITIL, CompTIA, or database-related certifications).

Work Environment:

24/7 shift environment, including weekends and holidays (if applicable).

On-call support as needed.

(i) Incident Fixes
(ii) Service Requests
(iii) Application Monitoring
(iv) Security patches
(v) Technology workstreams (Web Pages(HTML, JavaScript & jQuery), .NET and Java)
(vi) Problem management / RCA analysis.

Resources should be familiar with the existing codebase of the current production environment and support future enhancements of the EPortal application by providing the following services.
(a) Application support:
(i) Incident Fixes
(ii) Service Requests
(iii) Application Monitoring
(iv) Security patches
(v) Technology workstreams (Web Pages(HTML, JavaScript & jQuery), .NET and Java)
(vi) Problem management / RCA analysis.
(b) Platform support:
(i) Administration
(ii) DB Administration
(iii) System Monitoring and reporting
(c) Dev-Ops support:
(i) EPortal Code Maintenance & patches
(ii) Release and deployments
(iii) Hot fix support
(d) Vendor coordination:
(i) Vendor coordination and interaction – to ensure issues / tickets closed.
(ii) Liaise with Microsoft for any underlying infrastructure issue
(e) Enhancement Change Requests
(i) Feature enhancements – Resource should able to understand the existing EPortal application codebase and enhance the application features based on the requirements from IT and business

Location: Coimbatore

Experience: 6+ Years

Employment Type: Full-time

Key Responsibilities:

• Design, develop, and maintain automated test scripts for web and mobile applications using Selenium, Appium, and Java, TestNG
• Execute automated test cases, analyze results, and report defects using tools like JIRA, TestRail, or similar.
• Perform cross-browser and cross-platform testing using BrowserStack, SauceLabs, or similar tools.
• Integrate test automation with CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps.
• Work closely with developers, product managers, and other stakeholders to ensure seamless quality assurance processes.
• Develop and maintain API automation scripts using RestAssured, Postman, or similar tools.
• Improve automation coverage and ensure robust, scalable test solutions.
• Identify, document, and track defects and issues.
• Stay updated with the latest QA automation trends, tools, and technologies.

Required Skills & Qualifications:

• 6+ years of experience in Web, API & Mobile Automation Testing.
• Proficiency in Java programming for automation scripting.
• Strong expertise in Selenium WebDriver for web automation.
• Hands-on experience with Appium for mobile automation (iOS & Android).
• Experience in Automation framework development and test execution using TestNG.
• Strong understanding of BrowserStack, SauceLabs, or other cloud-based testing platforms.
• Experience in API testing and automation using RestAssured, Postman, or similar tools.
• Familiarity with CI/CD pipelines and integration of automation scripts with Jenkins, GitHub Actions, or Azure DevOps.
• Experience in Git/GitHub/GitLab for version control.
• Knowledge of SQL and database validation testing.
• Excellent problem-solving, debugging, and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Skills (Good to Have):

• Knowledge of performance testing using JMeter or similar tools.
• Experience with Docker and Kubernetes for test automation in containerized environments.
• Exposure to Cloud-based automation and testing strategies.
• ISTQB Certification is a plus.

Lead the design and development of scalable, secure, and high-performance applications.

Collaborate with architects and business analysts to translate functional requirements into technical designs.

Write clean, maintainable, and well-documented code following best practices and coding standards.

Own key modules or services and ensure timely delivery with high quality.

Drive code reviews, performance tuning, and optimization efforts.

Guide and mentor junior developers and provide technical leadership within the team.

Participate in sprint planning, estimations, and technical design discussions.

Troubleshoot complex issues and ensure resolution in a timely manner.

Stay current with new technologies and development trends and evaluate their suitability for use in projects.

Vacancy Details.

Job Description for Configuration/Release Management Engineer

Industry experience : Fresher/ 1 years of working experience on Release and Configuration Management.

Role description:
Release and Configuration Management Release Engineer is responsible for end-to-end ownership for the configuration management of source code, builds, deliverables.

Required skills:
- Source code management (Version Control System)(Git, Gitlab, GitHub).

Add On: CI/CD tools required to develop, build, install, configure, and practices by collaborating with various stake holders.
- Jenkins, Maven, Artifact and including debugging configuration issues.
- One or more scripting languages like Shell script.
- Skills on configuration management, generation of build, install using tools.
- SDLC practices.
- Knowledge of the Oracle database is a plus.

- Able to work on flexi shift
- Excellent written and verbal communication skills in English.

- Design and develop applications utilizing Java and Angular technologies
- Analyze and translate business requirements into technical specifications.
- Conduct code reviews to ensure adherence to best practices and maintain high-quality standards.
- Knowledge in JIRA and GIT for version control.
- Hands-on experience in developing and integrating APIs
- Strong understanding of UI design principles and front-end development
- Good in communication skills

- Design and develop applications utilizing Java and Angular technologies
- Analyze and translate business requirements into technical specifications.
- Conduct code reviews to ensure adherence to best practices and maintain high-quality standards.
- Knowledge in JIRA and GIT for version control.
- Hands-on experience in developing and integrating APIs
- Strong understanding of UI design principles and front-end development
- Good in communication skills

Job Description:

Responsibilities

Write clean, testable code using .NET programming languages

Test and debug various .NET applications

Requirements and skills

Knowledge in developing ASP.NET MVC applications

Knowledge with ORM frameworks such as Entity FrameWork

Knowledge with relational databases, including Microsoft SQL Server

Knowledge in Javascript,Jquery.

Good communication skills

Job Description:

• Core system or Insurance function knowledge

Project Coordination

Client handling 

• SDLC process awareness